Driving Results through Operational Excellence
Operational Excellence and Continuous Improvement
With a focus on delivering customer value, our culture of defect prevention and elimination, process management and control, and a relentless pursuit of continuous improvement enables us to maintain our technology leadership and set the industry benchmark for product quality.
We are committed to delighting our customers and helping them achieve their success by providing them with the highest quality supply chain services and operational reliability - on time, and at a competitive cost.
We achieve this by continuously striving for operational excellence that includes:
- Providing solutions that help our customers overcome their most complex challenges
- Implementing Lean and Six Sigma to directly support the flow of value-added work through the value streams at the pace that delight our customers
- Leveraging our network of Centers of Excellence to provide consistent experience and value to our customer
- Leveraging our history of exceptional technology expertise
- Investing in our business to help our customers launch products in the future, in areas such as automation
- Obtaining and maintaining industry certifications to ensure quality and safety in all we do
- Turning customer feedback into actions that drive improvements in the way we serve our customers