Platform Solutions - Services and Support

Flexible Support Options, Your Way

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Services and Solutions

Our technical support services are designed to help our customers maintain their Celestica platform solutions.

Unwavering Support Content Block 1

Unwavering Support, Exceptional Performance

At Celestica, our commitment is to provide a seamless and professional support experience. We are dedicated to addressing your requirements, resolving technical challenges, and optimizing your network for peak performance.

Our Customer Experience (CX) team is composed of dedicated engineers who manage each support case from initiation to resolution. They are focused on ensuring your complete satisfaction and equipping you with the essential resources and best practices needed to achieve your objectives. 

Celestica Care Content Block 3

Celestica Care

At Celestica, we recognize that no two customers are the same. That's why our Celestica Care suite is built for maximum flexibility, allowing you to choose the exact level of support that fits your operational needs and technology environment. We free you from vendor lock-in, giving you the confidence to deploy a variety of operating systems and hardware, knowing our adaptable care offerings are there to support you every step of the way.

Celestica Care
Comprehensive Services

Comprehensive Services to Optimize Your Investment

Celestica Care is a comprehensive and flexible suite of support services designed to keep your critical solutions running smoothly and maximize the value of your Celestica investment. We go beyond basic troubleshooting, providing the technical and operational support you need to ensure peak performance and maintain business continuity. 

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Celestica Circular Services: End-to-End After-Market Solutions

Celestica Circular Services offers solutions for the sustainable management of your IT assets. Our world-class IT Asset Disposal (ITAD) and IT Asset Management (ITAM) expertise helps you optimize hardware utilization, extend product lifecycles, and maximize value recovery while reducing environmental impact. Offerings include lifecycle maintenance, repair, remanufacture, and professional onsite services such as installation, de-installation, and secure data erasure.

Celestica Circular Services

We are Committed to Quality

We believe in the quality of our products, and we stand behind them with a limited warranty. This warranty is exclusively for the original owner and is non-transferable. For more information on the terms and conditions, please take a look at the full document.

Services and Support Limited Warranty

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Celestica Documentation Portal

Our documentation portal provides technical product documentation for the installation and use of Celestica hardware.

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Rack Integration Services

Our rack integration services provide optimized rack-level solutions for your unique data center requirements.

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After-Market Services

Celestica delivers After-Market Services to the leaders in multiple high-reliability markets.

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How can we help your business?

Ready to enhance your network's performance and ensure smooth operations? Contact a Celestica expert today to find the perfect services and support solution for your needs.
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